Guarantees, Exchanges and Returns
Any unopened video tape may be exchanged within 30 days. Books, CD, DVD, Software
and Equipment may not be exchanged or refunded. Any defective items will be replaced
immediately with same item number only.
At the time of this listing, all products are in stock and ready to ship. Because our multiple
Distribution Centers offer these items in other mediums, there is a remote possibility that
the item(s) may be unavailable due to large purchases, inventory errors, payment delays or
acts of God. In this event, one of our customer service representatives will contact you with:
an expected ship date, an agreeable replacement offer or a full refund.
Customer Satisfaction is a top priority to us and all efforts are made to insure a smooth
transaction for your purchasing needs.